Check-In / Check-out Policy:
Check-in: 13:00 to 23:00
Check-out: 08:00 -11:00
Earlier check-in and late check-out can be requested subject to availability. For earlier check-in it is possible to store your luggage at a secure location in the reception.
Day use until 19:00, subject to availability: 70€
Official proof of identity (passport or identity) is required during check-in.
Payment Policy:
All prices listed in our website are per room, per night and include: breakfast, local wine upon arrival, fruit basket upon arrival and free Wi-Fi. Prices may vary depending on the number of guests and season.
All prices listed in our website are expressed in (€) and are VAT and all other legal taxes inclusive.
Non-refundable rates require full prepayment at the time of booking and are non-refundable in case of cancellation.
“Rodos Niohori Elite Suites” Boutique Hotel reserves the right to pre-authorize the provided credit card prior to the guest’s arrival, up to the full reservation amount, as well as charge the card, if there is an applicable cancellation fee.
“Rodos Niohori Elite Suites” Boutique Hotel reserves the right to pre-authorize or charge the provided credit card for the agreed accommodation period, possible extra charges (i.e. transfer from/to the airport) and/or damages and losses that they may have caused, even after the customer’s departure.
We accept the following methods of payment:
Credit cards: Visa, MasterCard, Maestro.
Bank Transfer:
ALPHA BANK
IBAN: GR810 140 5930 5930 0200 2004 259
BIC: CRBAGRAAXXX
Account Holder: KARRAS MICHAIL & CO E.E
The clients using bank transfer, are please asked to provide the hotel with valid proof of payment either by e-mail at rodosniohori@gmail.com or by fax: +30 2241032445 in order for the reservation to be confirmed.
Cash: During your stay or upon departure, it is possible to pay in cash (€) for amounts up to € 500.
For each transaction, “Rodos Niohori Elite Suites” Boutique Hotel issues a legal receipt.
Customers who prefer an invoice, are please asked to give us a prior notice either at the time of the reservation, or the latest when checking-in.
Cancellation Policy and No-Shows:
Cancellation and prepayment policies vary per room type.
Rates agreed as non-refundable are subject to full prepayment for the entire stay at the time of booking.
Cancellation, early departure, or non-arrival will result in complete charge of the prepayment (100%).
For standard rates, reservation can be cancelled free of charge before arrival for a specified period that is clearly stated during reservation. Reservations cancelled within this period prior to arrival, non-show and early departure incur the full stay charge (100%).
Children Policy:
Children 0-3 years old free. Baby cot is available free of charge on demand.
Children age between 3 -6 years old, rate 25,00 euro per night if they use parent’s bed, otherwise adult rate applies.
Offer limited to one child per suite. For second child, adult rate applies.
Adult supervision is required for all children.
Environmental Policy:
In ‘’Rodos Niohori Elite Suites’’, we’re committed to offer our guests all luxuries while minimising our impact to the environment.
On-going environmentally sustainable practices include our linen reuse program (only upon guest’s request), provision of bins for recyclable materials in all suites, and of course being in Rhodes, which is worldwide known as the island of the sun, we have solar heating capability for provision of hot water.
Other recent initiatives aiming at reducing our carbon footprint include upgrade of our air conditioning system with energy efficient (Energy class A++) inverter units with special dust filters and switching out all of hotel lighting over to LED bulbs.
Accessibility:
“Rodos Niohori Elite Suites” Boutique Hotel was originally a traditional home built in 1896. Many of the home’s original features have been preserved and artfully incorporated into the Suites. Therefore, parts of our hotel are not fully accessible to guests with limited mobility. Please contact us to discuss specific requirements and the availability of accommodation that suits your needs. Please advise the virtual tour feature of our website.
Smoking Policy:
To ensure all the guests’ comfortable stay, smoking is not allowed in any of our hotel’s suites. Smoking is only allowed in the outdoor private terrace of each suite, and in our common courtyard when breakfast is not served.
Pets Policy:
No pets are allowed at the hotel.
Parking:
Exclusive parking space for hotel guests is available on a first come first serve basis (please contact us before arrival for reservation). Free public parking is possible at a location nearby (reservation is not needed).
Transfer to/from airport:
Taxi transfer from/to the airport can be arranged at a cost of 35€
Privacy policy:
At “Rodos Niohori Elite Suites”, we take the privacy of our guests very seriously. Private information entered during the booking process, are keep private and confidential.
“Rodos Niohori Elite Suites” Boutique Hotel may contact its guests prior to arrival or after departure asking for feedback and reviews and/or to promote special offers about the hotel unless stated otherwise by the customer.